Business Education: Managing Employees in Crisis

This event will be both live (in-person) and virtual (via Zoom). Please select preferred option when registering.

The first event in our new Soft Skills Series, Managing Employees in Crisis. Join us this month as we hear from a panel of experts in mental health, human resources and recovery-friendly workplaces on how to lead with empathy and emotional intelligence while still being clear about expectations during a difficult time.

We can't expect our employees to be always at their best. Life events - divorce, illness, death, mental health, substance misuse - distract us all from work from time to time. Managing someone going through a stressful period can be a real challenge. So as a supervisor, manager, or business owner what can you expect? How can you support your employees to make sure they are taking care of themselves while also making sure they are doing their work to the best of their ability? 

PANELISTS

Cynthia Whitaker, PsyD, MLADC, President & CEO, Greater Nashua Mental Health
Dr. Whitaker is the President & CEO of Greater Nashua Mental Health and is dually licensed as both a psychologist and a master licensed alcohol and drug counselor. She holds a doctorate degree in Clinical Psychology from Antioch University New England and received a Certificate in Primary Care Behavioral Health from the Center for Integrated Primary Care at the University of Massachusetts Medical School. Dr. Whitaker is a strong advocate for social justice and has committed her career to the community mental health system. She has worked for GNMH since 2006. She formerly served as the Chief of Services, which involved overseeing the daily clinical operations of the agency.
Dr. Whitaker has also served as the Clinical Supervisor for the treatment component of the Southern Hillsborough County Drug Court. She began her career at GNMH as the Coordinator of Deaf Services for the State of New Hampshire, a program that is dedicated to improving the access and quality of mental health services for Deaf and Hard of Hearing individuals in New Hampshire. In addition to her work at GNMH, Dr. Whitaker has been an adjunct faculty member at Antioch University New England and Rivier University where she taught doctoral level courses in Community Psychology, Developmental Psychology, a Professional Seminar, and an Advanced Seminar on Mindfulness. Dr. Whitaker is also a past-President of the New Hampshire Psychological Association. As a certified XChange facilitator, Dr. Whitaker is a highly sought out speaker and trainer about various topics related to mental health and substance use disorder services.

Carol Baldwin, Executive Director, Adult Learning Center
Carol Baldwin became the third Executive Director of the Nashua Adult Learning Center in June of 2014. The agency is now in its 51^st year of providing services to the Greater Nashua Community. Prior to joining the ALC, she worked in the corporate legal and human resources departments of an international company where she also managed their corporate donations program. Carol holds a B.S. and M.Ed. from Rivier University and the SHRM-CP designation. She is a member of the Greater Nashua Human Resources Association and has served on many city committees, including the Mayor’s Personnel Advisory Board. She is currently the Treasurer of the Greater Nashua Chamber of Commerce. Raised in Nashua, Carol resides in the city with her husband, Ray, and dog, Milo, and treasures being an active member of First Church Nashua. When she is not at the ALC, Carol enjoys walking her dog, reading, cooking, and sewing. To learn more about the Adult Learning Center please go to: www.nashuaalc.org or call (603) 882-9080.

Abby Morisseau, Office Manager, WH Bagshaw
Abigail Morisseau is a Human Resources professional who has worked at W.H. Bagshaw Company since 2017. Abigail’s main areas of focus in her role are workforce and finance, however working at a small business requires her to have many versatile responsibilities.  Abigail is passionate about problem solving alongside employees and fostering a safe and healthy environment for the workforce. Founded in 1870, W.H Bagshaw is a fifth generation owned and operated manufacturer located in Nashua. For over 150 years, they have provided specialty pins as job shop manufacturer, and expanded to Swiss-style machining in 2005. In 2021, they opened the Walter Bat Company, producing high quality wood bats; and in 2022 they opened a 10,000 SF baseball and softball training center to serve the local community. To better support their employees, W.H. Bagshaw became a designated Recovery Friendly Workplace in 2018.